Privacy Policy

At HIALS™, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.

THE INFORMATION WE COLLECT

We collect personal information to provide better services, including:

  • Name, contact details (email, phone number, address)

  • Payment information

  • Purchase history

  • Browsing data and preferences

  • Communication records with customer service

COLLECTION AND USE OF PERSONAL INFORMATION

We use your data to:

  • Process and fulfill orders

  • Manage your account and deliver customer service

  • Send promotional emails and updates (with your consent)

  • Improve our products and website experience

  • Prevent fraud and ensure security

We do not sell your personal information to third parties.

DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES

We may share your information with trusted service providers who assist in operating our business, such as payment processors, shipping companies, and marketing partners. They are bound to protect your information and use it only for providing services to us.

YOUR RIGHTS AND CONTROLLING YOUR PERSONAL INFORMATION

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Opt-out of marketing communications

  • Lodge complaints with data protection authorities if you believe your data is mishandled

GDPR

If you are in the European Union, we comply with the General Data Protection Regulation (GDPR). You may request access to your data, restrict processing, or request deletion.

CCPA

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal data is collected and the right to request deletion.

STORAGE AND SECURITY

We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure.

COOKIES AND WEB BEACONS

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

COOKIES NECESSARY FOR THE FUNCTIONING OF THE STORE

Cookie Name Purpose Duration
cart Maintains shopping cart content Session
shopify... Tracks visitor behavior 2 years
... ... ...

ADVERTISING-RELATED THIRD PARTIES

We may use third-party services for advertising to provide you with personalized ads based on your interests and browsing behavior.

TARGETED ADVERTISING

You can opt-out of targeted ads through industry tools such as the Digital Advertising Alliance or your browser settings.

TEXT MARKETING TERMS AND CONDITIONS

If you subscribe to SMS updates, standard message and data rates may apply. You can opt-out at any time by replying STOP.

HOW TO STOP RECEIVING COMMUNICATIONS FROM US

To unsubscribe from emails or texts, follow the unsubscribe link or contact our support team at Contact@hials.co.

AMENDMENTS

We reserve the right to update this Privacy Policy as needed. Changes will be posted on this page with an updated revision date.

DATA PROTECTION OFFICER AND CONTACT

If you have any questions or concerns about your privacy, please contact our Data Protection Officer at Contact@hials.co.